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Order Status
I need to make a change to my order.
	Once an order is placed, it will automatically lock. If you need to make an immediate change to the details of your order, please send us an email and well try to get to it before it begins processing for shipment.
What is the status of my Order?
	To check the status of your order, click the my account link at the top right hand side of our site. If your order has already shipped, you will be able to track your package here as well.
There is something wrong with the order I received.
	If there is an issue with the order you received such as certain items missing or a product missing parts, please send us an email for further assistance.
Back Order Item Information
	In reflection of the industry... at times our inventory can be extremely volatile. We work with numerous salons throughout the Southern California area and the inventory of a specific product can be depleted before we have a chance to update the status in our online store front. With that said, we usually re-stock inventory every 7-15 business days so the wait on back-ordered items is usually not too long. Occasionally we will not have an expected date for a back ordered item to be back in-stock. If this is the case with a back ordered item from your order... you will be notified and we will simply ship the item to you immediately upon availability unless otherwise requested.  You can also request to cancel a back ordered item at anytime if you do not want to wait for it's availability.